English · 中文
Home / Quality

Quality Assurance

100% inspected, full-piece inspection.

Standards (quality thresholds)

ItemQualified-product requirement (values)
Formaldehyde / pH / odor / decomposable aromatic aminesFormaldehyde ≤75 mg/kg (skin-contact Class B), pH 4.0–8.5, no odor, decomposable carcinogenic aromatic amine dyes prohibited (≤20 mg/kg)
Fiber content deviationMatches the label; mulberry silk content deviation ≤5%
Dimensional change after washing-4.0% ~ +2.0%
Dimensional change after dry cleaning-3.0% ~ +2.0%
Color fastness to water / perspiration / soap washing / dry cleaningTo water & perspiration: color change ≥3, staining ≥3; to soap washing: color change ≥3, staining ≥2–3; to dry cleaning: color change ≥3–4, staining ≥3
Color fastness to dry / wet rubbingDry rubbing staining ≥3; wet rubbing (dark) ≥2, (light) ≥3
Color fastness to light / heat pressingTo light color change (dark) ≥3, (light) ≥2; to heat pressing color change ≥3–4
Color fastness to perspiration (method GB/T 3922)Color change ≥3, staining ≥3

Color matching service (charged)

Screen color matching

RMB 100 (≈ US$14) / design, ~90% similarity; deductible if the bulk of this pattern reaches 100 meters.

Physical color matching

RMB 150 (≈ US$21) / design, ~95% similarity; deductible if the bulk reaches 100 m. Color matching consumes fabric and goes through the full process (sizing, printing, steaming, washing, fixing); matching usually takes three such full cycles, hence the fee. We appreciate your understanding; we provide several options (a/b/c). Confirmation by photo or video. For a physical sample, shipping at your cost.

Care label display

Care label content

Composition (e.g., 100% mulberry silk), washing instructions, country of origin; a standard care label ships with each order.

Care label photo

Full-piece inspection

Every scarf fully inspected: print registration, clean hems, no stains or snags, no excessive color difference. 100% inspected — every piece checked.

Color difference note

Reasonable color difference between screen and physical item (reactive-print characteristic). Bulk follows the confirmed sample scarf; for high-requirement orders, color-match first, then confirm with a pre-production sample (shipping at your cost).

Packaging

Each piece in its own clear poly bag by default; no gift box; standard care label. Hang tags / care labels / sealing stickers quoted separately if needed.

After-sales

Customization is made-to-order from artwork, strictly "no returns/exchanges for custom products" — except major production defects confirmed by us, returns/exchanges are not accepted; quality issues are negotiated with evidence.

Quality feedback window: ≤100 pieces within 24 hours of receipt, ≥100 pieces within 48 hours; late submission is deemed accepted.
WA
Inquiry